Win 10 Quick Check does not finish

Discussion in 'Windows 10 Forum' started by WebEngr, Sep 5, 2015.

  1. WebEngr

    WebEngr New Member

    Joined:
    Sep 5, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro2
    I have tried repeatedly to do the Win 10 upgrade. It says it is ready. But when I start the process it hangs on the first Quick Check step on my Surface Pro 2. Tries disabling my Bitdefender but no help. What can I do?
     
  2. leeshor

    leeshor Well-Known Member

    Joined:
    Jun 19, 2012
    Messages:
    5,071
    Likes Received:
    877
    Trophy Points:
    113
    Location:
    Norcross, GA
    My Device:
    SPro4
    Welcome to the forum

    Bitdefender may indeed be the issue but you may need to uninstall it. It's not easy to totally disable all the components.
     
  3. WebEngr

    WebEngr New Member

    Joined:
    Sep 5, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro2
    I uninstalled Bitdefender and that did not solve the problem.
     
  4. GreyFox7

    GreyFox7 Super Moderator Staff Member

    Joined:
    Jul 27, 2014
    Messages:
    6,335
    Likes Received:
    1,279
    Trophy Points:
    113
    Some have had to Refresh or Reset 8.1 to clear up upgrade issues.
     
    leeshor likes this.

Share This Page

Search tags for this page

win 10 quick check

,

win 10 quick check does not finish

,

win 10 upgrade quick check