Solved Zinio App - Other countries

Discussion in 'Microsoft Surface Apps' started by Azekecse, Apr 4, 2013.

  1. bulls96

    bulls96 Member

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    Try signing off. You can't sign back in.
    Sent from my Windows 8 device using Board Express Pro
     
  2. guthrie

    guthrie New Member

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    I have the same issues (cant sign back in).

    I asked Zinio for help and I got the following response:

    "In certain cases users had to call Microsoft Support for help troubleshooting their device and may even have needed to reset it to factory settings. I apologize for the inconvenience."

    I hope someone can shed light on how to fix the issue
     
  3. oion

    oion Well-Known Member

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    I can't see the app reviews right now (2.5 stars is hardly good), but if the complaints generally started around the same time, I'd see what MS update patches were released about that time as well. It's possible there's a conflict somewhere. Resetting to factory condition is an extreme measure, though. That reminds me of my failed Adobe software bundle installation, where the heavy-duty copy protection and activation crap wouldn't work, and Adobe support said I had to reformat my computer (hell no).
     
  4. bulls96

    bulls96 Member

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    Upgraded to the full release windows 8.1 and Zinio started working again. It let me log on now.
    Sent from my Windows 8 device using Board Express Pro
     
  5. eelpout

    eelpout Member

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    Has anyone else noticed the Zoom option has disappeared in the app (it use to be available when sliding up from the bottom while reading)? So if you pinch zoom everything is fuzzy. I'm not sure if it's due to the 8.1 update or the app itself. So I've gone back to using the Air reader on the desktop until they fix it.
     
  6. bulls96

    bulls96 Member

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    This app won't let me log in again. I recently did a clean reset. Windows 8.1

    Using next issue more now. Thankfully I dont have that much subscriptions now.
    Sent from my Windows 8 device using Board Express Pro
     
  7. Heather D

    Heather D New Member

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    I cannot figure out how to delete magazines that I no longer want on my Surface. They are taking up space. Can anyone help with that?
     
  8. elixir

    elixir Member

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    Is Zinio app available for surface pro 3? I cannot find it in windows store.
     
  9. jnjroach

    jnjroach Administrator Staff Member

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    I just searched for it and it came up, maybe it is not available in your region?
     
  10. elixir

    elixir Member

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    is there any workaround so I can download and install? I am in Singapore.
     
  11. leeshor

    leeshor Well-Known Member

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  12. elixir

    elixir Member

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    Yes I know this link before but everytime I tried it opens windows store however it didn't show any zinio app at all. It is just basically opened up windows store showing the usual windows store feature apps, top free download, etc. Of course there is no issue with my windows store because it didn't happen with other apps that I tried to download, only zinio gave me this problem.
    I tried to contact zinio earlier but the support just pointed me to download the desktop app and just said the app is not compatible with tablet?? I don't like desktop app, it is not touch friendly.

    anyway, is there an exe file or installer file so I can install it by passing windows store?
     

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