black screen

  1. M

    Surface RT won't boot windows after the installation of update 3

    Well that's my problem. The surface works perfectly but when i install the update 3 from windows update (KB3033055) or the standalone pack (KB3097667) from the official microsoft site and i restart the surface in order to finish the installation it won't turn on. All i obtain is a black screen...
  2. J

    4K Monitor randomly goes black and comes back on

    I have a very annoying issue with my new Surface Pro connected through dock with 4K external monitor. Have been breaking my head about but don't have any ideas left.. Microsoft Surface Pro - i7 - 8 GB - 256 GB MICROSOFT Surface Dock AOC Q2577PWQ (2560 x 1440 60 Hertz) Club 3D Mini...
  3. K

    Solved Not Booting

    Last Sunday I got up from the couch and left my Surface Pro 3 - open, on the couch. As I was in the kitchen I saw the screen turn black and thought nothing of it. Once I came back to the tablet I hit a key on the keyboard to turn it back on. The screen remained black. I then hit the power...
  4. W

    SP3 Video glitches after last Intel display update

    My SP3 video performance has gotten very glitchy since the last update. Screen remains black when trying to wake from sleep. The only thing that gets it back is if I plug in an external monitor and/or dock with a screen. If I don't have one available, I have to force reboot - losing all my work...
  5. C

    Solved Manually downloaded Intel beta graphics driver and ...surprise...that was not a good idea

    Now, this Surface (which I borrowed, for an international trip, btw, not completely sure if it's Pro2 or 3. I have to return it in less than 3 weeks. Or ...ig might as well not go back, haha) anyway, the Surface now has a black screen. device was on the charger, fully charged, keyboard is...
  6. R

    Help diagnosing a dGPU issue

    Hi folks, Hoping I can get someone's help in diagnosing a problem I'm having with my SurfaceBook i7/16GB/dGPU model. With certain apps, when I run using the dGPU, I only get a black screen. There is sound and the application cursor changes, but just a black screen. This is for some apps, not...
  7. P

    Black screen after switching users, unresponsive

    I searched for "black screen" issues in the forum, but no one ever mentioned having the problem when switching user accounts on Surface. I have this problem a lot, my son frequently logs into his account on my Surface and just stays logged in after he puts the machine in sleep mode. When I try...

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