1. J

    HELP Surface laptop flashes logo but doesn't boot

    I've had my surface laptop for a while now and it won't boot anymore! I push the power button and the Surface logo flashes for less then a second then the screen goes black, keyboard stays backlit for another 15 to 30 seconds then also shuts off, I can keep doing this over and over, if i hold...
  2. G

    Surface Pro 3 has stopped working

    Hi, first of all i want to apologize for my bad english. I was working with my Surface and my monitor (extended desktop), and suddenly the surface just went off (it was with the charger). I restarted like normally, but when i was in the desktop menu, the two screens just freeze and start...
  3. Maris D Edwards

    Surface Pro will not turn on / charge at all!

    So here's my story. About 2 months ago I brought a Surface Pro 1 from Amazon new. A couple days ago however, I experienced smoke coming from the outlet of which the Surface Pro 1 charger was plugged in. From the battery pack to the outlet had wires and such coming out of it telling me that the...
  4. A

    Surface Pro 3 showing no life signs - like a brick

    Hi all, I was using my Surface Pro 3 and battery died fifteen minutes after giving a low battery warning, just like it happened every time before that. Now when I recharged my surface (the charging light on the charger still turn stable white) it didn't turned on. Now my surface Pro 3 is...