troubleshoot

  1. S

    SP4 will not connect to a specific wifi network

    I have had this issue for a number of years now. Every time I try to connect to the wifi network at my in-law's home, my Surface Pro 4 will say it Can't connect to this network. Eventually, after 10-60 minutes, It will randomly connect and be fine for a while, but often disconnects after an hour...
  2. J

    Surface RT not detecting keypresses or start button presses

    Help please! My surface will not detect key presses from either of two Type Covers (1st gen and 2nd gen), and the 2nd gen one is brand new. The mouse cursor does move however. The backlight comes on but I can not press Ctrl+Alt+Del or Win+Power because it will not detect either IO. I am locked...
  3. O

    InstantGo/Connected standby help.

    I recently go a Surface and I am an avid music listener and go through Google play services to get all my music needs and i wanted to listen to music on my surface but i can't listen to music when the screen goes to sleep whether the screen times out or even if I manually lock the screen. I...
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