I didn't mention reset and refresh for a couple of reasons. For one these have been shown to largely ineffective in fixing these problems. Except for "weird pen issues" and out of the box apps not seeing network folders, every single one of these issues has been seen and discussed here (and other forums too) and refresh/reset has not been a reliable solution. Secondly while reinstalling apps is fairly easy once you know where to look in the Store for your install history the hard, time consuming part is reinstalling programs. I've got tons of these, many more than apps - this is WHY I bought an SP - to run Windows programs. I installed Office 365, which is a "streaming" install and just that took more than an hour simply because the WiFi was so horrendously slow. All told reinstalling my programs, configuring E-mail accounts, etc. is a day job, so there has to be a really good reason to flatten my SP and start over. Frankly I also believe that reset/refresh is a poor solution at best - the better solution is to fix the root problems! Thirdly most of these problems existed from day one on a bare bones machine.
As far as the SP being new hardware, yes, it is. This might explain the WiFi and BIOS issues, but how do you decide to release a product like the SP with one of its two lifelines to the outside world (WiFi) unable to maintain a reliable connection? The bulk of the rest are OS/software. I might also add that Win8 is not a ground-up new OS - more than 80% is directly photocopied from Win7 including the kernel, security framework, driver framework, and desktop environment. Driver rollback for example is not a new thing, nor is it outwardly different from Vista and Win7 - yet now it doesn't work correctly all the time. Go figure. I was an early Win8 beta tester that migrated to RC before I finally uninstalled it. Things like missing Windows key, inoperative network folder problems, and many others have been known issues for more than a year. I had RC installed for less than a week; once I realized they had made little progress I nuked it and went back to Win7. What disheartens me is that these things are STILL not fixed. Yes, I have faith that MS will eventually fix them, but the pace has been really slow so far. Overall I love my SP but I do feel like I never left the official beta period