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Bad Video Call Quality Skype for Business

Drekko

New Member
Hey
Just got a new Surface Book 2 here to test in our enterprise environment

Got one issue that cannot seem to shake here:
when making video call to another person in our network with skype for business the video quality is very bad
have tried:
  • Checked front facing camera driver it is latest
  • Updated Ethernet driver - also added this to driver package
  • Updated skype
  • Updated Dock firmware
has anyone had this issue or is having it? check the image for an example of what I mean
 

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jnjroach

Administrator
Staff member
Hey
Just got a new Surface Book 2 here to test in our enterprise environment

Got one issue that cannot seem to shake here:
when making video call to another person in our network with skype for business the video quality is very bad
have tried:
  • Checked front facing camera driver it is latest
  • Updated Ethernet driver - also added this to driver package
  • Updated skype
  • Updated Dock firmware
has anyone had this issue or is having it? check the image for an example of what I mean
On prem implementation or S4B as part of O365?
 
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