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Factory reset or Recovery?

Genie

New Member
I been having issue with keyboard for while. Often trackpad will work but keyboard won't work for few seconds. Other times I have to unplug and plug it again for it to work. So I'm thinking maybe factory reset or recovery will fix it.

I recall something about drivers missing with recovery.

1. Anyone has similar issue with surface keyboard and fixed it?

2. Is there any difference doing recovery over factory reset? (Is it worth it?)
 

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