My brand new Surface Pro 3 i7 has a dead pixel

Jordi32

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Aug 22, 2014
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How many of you have gotten a Surface pro with dead pixels? Did you get a replacement?
 
I'm sure you will get a replacement. Call them up and tell them.
 
I have a couple right near the top of the screen. But I didn't notice them until I was watching a movie or something where that section was all black. I've only actually seen them in that situation, so I don't worry about it because the rest of the time I forget they're there.
 
I thought that MS are going with a no quetions asked return policy. so if they won't replace it, return it, then buy another.
 
I thought that MS are going with a no quetions asked return policy. so if they won't replace it, return it, then buy another.

Yeah, within 14 days for UK and 30 days for US. I think everywhere else is 14 days. It's a good policy for their image, I'm sure they will replace a device for a dead pixel.
 
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