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Solved My Surface can't Sync to the Microsoft Arc Mouse

nalbagli

Member
I bought the Microsoft Arc Mouse Surface Edition, I bought it like a week ago and the day I received it it worked perfectly. Then I did not use it until today but now I can't sync it with my Surface, when I go to bluetooh it doesn't show me the mouse.

Any ideas?? Please help
 
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nalbagli

Member
Sorry I solved the problem, it seems one of the two triple A batteries came defective from the box, I changed it and solved the problem.
 

VickiFL

Active Member
Something similar happened to me. I recently ordered a Microsoft Wedge Keyboard and it came with dead batteries. I couldn't figure out what was wrong, and was really surprised that brand new Duracell's were dead in the package. I used two of my own batteries and problem solved.
 

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