When you double click the top of the pen to save a screenshot, how long does it take? For me, OneNote opens up immediately but it literally takes about 25 seconds to be “saved”. (I’ve timed this a handful of times.) While the image is being saved, I cannot annotate or edit the page in any manner. It basically acts like a frozen screen. After 25 seconds, the image gets loaded into OneNote and then can be edited as usual. What I want to know is, is this normal? How long does it take you to save an image to OneNote using the pen function?
The funny thing is, I encountered this problem the first week after purchasing SP3. OneNote would launch and I could define the area of the image to save, but then it would take a long time before the page could be edited. I didn’t know that it was “saving” and thought the program froze and attributed it to either a pen or app malfunction. I chatted with a Microsoft customer service representative and she had me delete/install OneNote as well as the pen a couple of times. After that, the screenshots would be saved in OneNote almost instantaneously and I thought all was well.
I just noticed screenshots weren’t working again a couple of days ago, and left an image open in OneNote as I attended to other things. When I came back a few minutes later, that’s when I noticed that the image had been successfully saved and realized that what I had originally thought was a soft freeze, was just OneNote taking an awful long time to finish its processing.
By the way, I’ve deleted and reinstalled both OneNote and the pen as I had done before, but no change. It’s still taking almost half a minute to save an image. And, the image doesn’t show up in OneNote at all one out of 10 times. How is everyone else’s experience?
The funny thing is, I encountered this problem the first week after purchasing SP3. OneNote would launch and I could define the area of the image to save, but then it would take a long time before the page could be edited. I didn’t know that it was “saving” and thought the program froze and attributed it to either a pen or app malfunction. I chatted with a Microsoft customer service representative and she had me delete/install OneNote as well as the pen a couple of times. After that, the screenshots would be saved in OneNote almost instantaneously and I thought all was well.
I just noticed screenshots weren’t working again a couple of days ago, and left an image open in OneNote as I attended to other things. When I came back a few minutes later, that’s when I noticed that the image had been successfully saved and realized that what I had originally thought was a soft freeze, was just OneNote taking an awful long time to finish its processing.
By the way, I’ve deleted and reinstalled both OneNote and the pen as I had done before, but no change. It’s still taking almost half a minute to save an image. And, the image doesn’t show up in OneNote at all one out of 10 times. How is everyone else’s experience?
