Power On does not start Surface 7 after battery drain

John Lenz

New Member
Joined
Aug 26, 2020
Messages
15
Points
3
Location
Chicago
My Device
SPro7
Surface 7 Pro
Windows 11 Pro

While on the Microsoft Docking Station, the Surface connector plug was dislodged, and the Surface ran out of power.

When I noticed, I plugged in the power adapter and pressed the power button, the screen showed battery low, so I stopped and waited for the Surface to be fully charged (adapter light off).

When I press the power button. nothing happens. I hold for 30 seconds and try again, non-start.


How do I get this system to start?

Thanks
 
Took to Asurion for diagnostic. Mother Board failed. Replaced with Surface Pro10
 
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