[Solved] Surface won't turn on..

[Trovahead]

yes of course - that was the first thing I tried, as well as holding the power button along with the volume, but nothing ... I kept waiting for the thin white letters to appear... but there's no pulse. The windows button is dead too. So strange.. Everything was working just fine and then: zero!

 

[J515OP]

yes of course - that was the first thing I tried, as well as holding the power button along with the volume, but nothing ... I kept waiting for the thin white letters to appear... but there's no pulse. The windows button is dead too. So strange.. Everything was working just fine and then: zero!

Too bad. It was worth a try. I saw you tired button combos but not specifically a hard shut down. Looks like nothing to do but return it.