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Surface Book with Core i7, 16GB RAM keeps getting bluescreens

renes86

New Member
Dear community members,
I ran into a problem. I was gifted a Surface Book i7.

This machine keeps getting bluescreens, see attached "blue screen view" screenshot.

Any suggestions?

I checked Windows Update and can't find any new drivers. Further, I had installed the NVIDIA GeForce Experience Utility.


Thank you!
 

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GreyFox7

Super Moderator
Staff member
is this a new or used Surface Book, which model?

You might try running DISM /Online /Cleanup-Image /RestoreHealth followed by SFC /scannow
Or doing a Refresh but if it's a hardware problem these won't resolve the issue.
 

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