Hi all,
I have an issue and I am trying to work out if it is a bug or a fault on my device.
Procedure is as follows:
I have ruled out the actual type cover by swapping it for a new one in store.
I have also refreshed and then completely reset my surface.
Can someone confirm the above (or not)?
Might explain a few peoples issues with the cover as I also get this randomly when I switch hibernate off and use sleep mode instead.
Thanks in advance
I have an issue and I am trying to work out if it is a bug or a fault on my device.
Procedure is as follows:
- Click the battery icon on the desktop, press "more power options".
- On the left click "Choose what the power button does"
- Set "when I press the power button" to "hibernate" for battery and plugged in.
- Press the power button to hibernate the surface.
- Fold the keyboard back behind the surface (so the keys are on the back).
- Keeping the keyboard in that position press the power button again to start the surface
- Login using the onscreen keyboard.
I have ruled out the actual type cover by swapping it for a new one in store.
I have also refreshed and then completely reset my surface.
Can someone confirm the above (or not)?
Might explain a few peoples issues with the cover as I also get this randomly when I switch hibernate off and use sleep mode instead.
Thanks in advance