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Type Cover touchpad issue


New Member
Hi all,

I have an issue and I am trying to work out if it is a bug or a fault on my device.

Procedure is as follows:
  1. Click the battery icon on the desktop, press "more power options".
  2. On the left click "Choose what the power button does"
  3. Set "when I press the power button" to "hibernate" for battery and plugged in.
  4. Press the power button to hibernate the surface.
  5. Fold the keyboard back behind the surface (so the keys are on the back).
  6. Keeping the keyboard in that position press the power button again to start the surface
  7. Login using the onscreen keyboard.
Now my issue (every single time) is that the touchpad gestures no long work........ the touchpad scrolling in from either side does not bring up the recent apps or charms bar and inertial scrolling/pinch to zoom does not work. The only way to fix this is to remove and reattach the cover.

I have ruled out the actual type cover by swapping it for a new one in store.
I have also refreshed and then completely reset my surface.

Can someone confirm the above (or not)?

Might explain a few peoples issues with the cover as I also get this randomly when I switch hibernate off and use sleep mode instead.

Thanks in advance