Windows RT Refresh - Diaster! please help

[mdfire]

Ive been using my surface since launch with no problems. I was getting a few hang ups so I tried to do a refresh tonight. I dont know what has gone wrong but it is barely functioning now. Before the refresh I had 7GB free, now it is saying I have only 162MB. It keeps freezing requiring a reboot and at one point I lost the start screen.

Its saying I need 21 updates (including firmware) but when I try to download nothing happens.

Should I try to do the refresh again? Dont really want to do a reinstall

 

[jnjroach]

Look under you C: Drive and see if there is a Windows.old folder, if so delete it and then apply the updates and it should work. If not do a complete restore.

 

[R0bR]

I think something is wrong with the refresh, I was having some minor issues with my Surface so I did a refresh and it was a fail. I don't think I had that much a variance in my remaining storage but all the Apps were stuck on "Installing...", my Start Screen would consistently get unresponsive and multiple reboots did nothing to help. I ended up just doing a factory reset which was not that painful since I don't keep any files local to the Surface. The reset was pretty quick, since I sync everything to my online account all my settings pretty much came back shortly after logging in. Then I just went to the store swiped down from the top, selected "Your Apps" and chose my Surface from the drop down (I have multiple Windows 8 systems tied to my account) then selected all the apps I wanted back. Of course had to organize all my Apps on my Start Screen, which I think took the longest amount of time, but everything was running well. Actually, I'd say that everything now is running even better than it did when I first got my Surface.

The complete restore I think is rather painless for the Surface RT since we don't have to deal with desktop Apps, except for Office but that's just a Windows Update. A whole different story for Windows 8, I would hope a refresh works for that version.

 

[mdfire]

Thants for that, sorted!

 

[mdfire]

Everything working fine this morning but I still only have 7.6GB of space left. I checked which apps where taking up space and there is a Youtube download app which says it has over 6GB. However, all videos are stored on an SD card:disappointed: Surely the app alone isn't that size?

 

[ArnoldC]

Have you ran Disk Cleanup?

 

[bosamar]

Everything working fine this morning but I still only have 7.6GB of space left. I checked which apps where taking up space and there is a Youtube download app which says it has over 6GB. However, all videos are stored on an SD card:disappointed: Surely the app alone isn't that size?

If it was me I'd try uninstalling the app, then check the space, and reinstall the app, check space again....

 

[mdfire]

If it was me I'd try uninstalling the app, then check the space, and reinstall the app, check space again....

Yip, that's sorted it. Went from 4GB to 11GB. Reinstalled the app and its still at 11GB. Weird

 

[Omni]

I think something is wrong with the refresh, I was having some minor issues with my Surface so I did a refresh and it was a fail. I don't think I had that much a variance in my remaining storage but all the Apps were stuck on "Installing...", my Start Screen would consistently get unresponsive and multiple reboots did nothing to help. I ended up just doing a factory reset which was not that painful since I don't keep any files local to the Surface. The reset was pretty quick, since I sync everything to my online account all my settings pretty much came back shortly after logging in. Then I just went to the store swiped down from the top, selected "Your Apps" and chose my Surface from the drop down (I have multiple Windows 8 systems tied to my account) then selected all the apps I wanted back. Of course had to organize all my Apps on my Start Screen, which I think took the longest amount of time, but everything was running well. Actually, I'd say that everything now is running even better than it did when I first got my Surface.

The complete restore I think is rather painless for the Surface RT since we don't have to deal with desktop Apps, except for Office but that's just a Windows Update. A whole different story for Windows 8, I would hope a refresh works for that version.

I too had this on my surface when I did I refresh. I just left it for the evening and eventually it sorted itself out. I think it just tries to install all your apps at once and bogs the system down.