Camera app won't take videos

Discussion in 'Microsoft Surface Pro 4' started by Surface49, Nov 11, 2018.

  1. Surface49

    Surface49 New Member

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    My Device:
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    This is my first attempt in using the camera app. It takes pictures, but when I try and record a video, it replies:

    Something went wrong

    Sorry, we weren't able to save the video.

    If you need it, here's the error code:

    OxAOOF45D<VideoCaptureStartFailed> (OXOOD36D5)

    I have the most current Windows 10 updates and camera drivers.
     
  2. Spares Delhi

    Spares Delhi New Member

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    Are You using External Camera device... ?
     
  3. Surface49

    Surface49 New Member

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    No - The built in camera.

    Anyway, it works now. Not sure if it was related, but on a subsequent try, I had to enable the Microphone and then the camera worked.
     
    Spares Delhi likes this.
  4. Spares Delhi

    Spares Delhi New Member

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    Thanks for Update....
     

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