Desktop Icons - External Monitor + Blurry Screen

Discussion in 'Microsoft Surface Pro 4' started by rtq2334, Sep 19, 2016.

  1. rtq2334

    rtq2334 New Member

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    My Device:
    SPro4
    Hello,

    Our MD has gone out and purchased a Surface Pro, and has problems when it is re-connected to the dock intermittently.

    When it is re-connected - the icons seem to jump all over the screen (scattered) and he is getting sick and tired of re-aligning them all the time. Is there anyway to fix this without 3rd Party Software?

    Further to the problem - occasionally Outlook 2016 seems to go very hazy/fuzzy.

    Configuration:

    Surface Pro 4, i7/16gb/256 HDD
    Surface Dock
    (brick style)
    Consol Display Port -> HDMI into Back of Monitor
    Phillips LED Screen
    (I can't find the model # sorry)

    Has anybody experienced similar problems?

    I've run Firmware Update on the Dock & Tablet, but everything says it is running the latest version.
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    Is this using extended, mirrored or external monitor only?
     
  3. rtq2334

    rtq2334 New Member

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    My Device:
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    Just using it configured as a External Monitor only.

    I've actually swapped the monitor today, and using a different one to see if it makes any difference. I have my doubts, but who knows.
     
    Last edited: Sep 20, 2016

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