Intel Display Driver Still Crashing

Discussion in 'Microsoft Surface Book' started by BigZAJ, Feb 9, 2016.

  1. BigZAJ

    BigZAJ New Member

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    I have been trying to figure out why Office apps such as Excel, PPT, etc. randomly crash on me. The crash is simple, the interfaces stop responding to or displaying any changes in cells, fields, etc. I can still click, save and close... but visually it is non-responsive. After an increase in frequency over the past few days that coincided shortly after with a "Intel Display Driver Crashed" warning I think that these issues are caused by the driver...

    I thought this was fixed in December update? The Intel driver / adapter crashes for me 1-2x a day.
     
  2. Seneleron

    Seneleron Active Member

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    First thing to attempt: Go into device manager, uninstall the intel display adapter, and restart. It will reinstall the driver on restart.
    Next step [or first if you're like me and want the most up to date drivers]: download the intel driver update utility. Allow it to update your drivers to the latest [I want to say MS is at least one revision behind]
     
  3. surfacebookinuk

    surfacebookinuk Member

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    I saw a post from windows central or windows beta mentioning new beta drivers. Hope they fix any standing issues left after the last driver update
     
  4. billbo

    billbo New Member

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  5. BigZAJ

    BigZAJ New Member

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    I installed the latest (manually as the installer won't work). Windows 10 immediately ran the 1/27/2016 system update again and rolled the driver back to the 11/20/2015 version.
     
  6. jnjroach

    jnjroach Administrator Staff Member

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    Beta drivers are working fine, but haven't fixed all the issues of Connected Standby while docked....
     

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