Intel XTU

Discussion in 'Microsoft Surface Book' started by edix, Nov 7, 2019 at 2:29 AM.

  1. edix

    edix New Member

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    Good day all

    I tried installing Intel's XTU again after not having it installed for 6 months or so to help with an issue I'm having. However whenever I try, and with all the versions I could find, to install the program it says "Attempted to install on an unsupported platform".
    I remember having it installed and running circa August 2018 but now intel's official line is:

    Why is Intel® Extreme Tuning Utility reporting an installation error?

    I feel like Intel is gaslighting me. Has anyone else encountered this?

     
  2. sharpuser

    sharpuser Super Moderator Staff Member

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    You are probably not being taunted. The Intel XTU is restricted on my Surface Book 2 15 inch also.

    Annotation 2019-11-07 064605.png
     
  3. edix

    edix New Member

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    Thanks,

    Do you remember it ever working though? That's where I'm losing my marbles, and that older versions that I must of used at the time dont work now either.
     
  4. sharpuser

    sharpuser Super Moderator Staff Member

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    Yes, I experimented with XTU on a Surface Pro 3 in 2017. Could be that heat or other damage risk to mostly fanless, miniaturized Surface devices was too high, and is now blocked.
     

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