Jumpy Bluetooth Mouse

Discussion in 'Microsoft Surface Pro 3' started by wsoet, Sep 30, 2014.

  1. wsoet

    wsoet New Member

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    Anyone else experiencing "jumpy" or "jerky" mouse movements? The mouse is just not moving fluently. I used several bluetooth mouses (using the MS Wedge and MS Sculpture and Logitech) but no difference in movement. I disconnected the keyboard, disabled WiFi, disabled powersave on the bluetooth. I have no problem with my SPRO1, just with my SPRO3.
     
    Last edited: Sep 30, 2014
  2. jnjroach

    jnjroach Administrator Staff Member

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    Are you on 2.4GHz Wireless?
     
  3. wsoet

    wsoet New Member

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    No, on 5GHz. Also disabled WiFi with no luck. Thanks
     
  4. jnjroach

    jnjroach Administrator Staff Member

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    I don't have my SP2 any longer, but Bluetooth has struggled in the past on the SP2. Have you applied all of the Firmware Updates?
     
  5. wsoet

    wsoet New Member

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    Sorry I made a typo, I ment SPRO3 not 2. Yes all patches and firmware applied.
     
  6. jnjroach

    jnjroach Administrator Staff Member

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    Hmmmm.....I use a Wedge Mouse and Keyboard when I'm using my SP3 in Portrait mode while using my 24" Monitor on Miracast with no lag or problems...

    How much 2.4GHz traffic is in the area? Are you near a Microwave?

    Refresh?
     
  7. hardhit

    hardhit New Member

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    I have the same issue and I have already installed older drivers, manually installed the latest drivers done a reset but all to no avail the issue is still happening.

    It's not specific to an application that is running nor is it happening at regular intervals. For example yesterday evening it only happened once today it is happening very often.
     
  8. wsoet

    wsoet New Member

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    I have it always and at different locations.
     

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