In general I'm very pleased with my SB purchase . I had several glitches before the firmware updates but things have panned out well now (knock on wood). However I think that MS rushed the launch of the SB a bit (sending reviewers and early users the device pre-maturely with no firmware updates) and was too bullish on the device's potential (stating that the device is twice as fast as the MacBook and selling it as the ultimate laptop/hybrid device). The former has mostly been solved with firmware updates while the latter point is theatrically true in certain instances only. This caused the SB to get a bad reception from some reviewers and a lot users (Reddit, this forum, etc.) I think if they would have waited a week or two, fixed some the software glitches pre-shipment and advertised the device as a great laptop\hybrid (as opposed to being so much better than Apple) then I think the SB would have been received a lot better. Again I really like my device but I think a lot of consumers might have been turned off initially when they might have actually liked it if they gave it a chance after all these firmware updates.