Problems with screen on Surface pro 3

Discussion in 'Microsoft Surface Help' started by BanterFace, Mar 7, 2016.

  1. BanterFace

    BanterFace New Member

    Mar 7, 2016
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    My Device:
    Hi everyone!
    What is my problem: I played a game with good graphics (2007) on minimum settings, and my screen turns off (sound remains on). Using forced restarts, I turned on the screen again, installed the updates, and decided that the problem won't happen again. Repeated. I began to understand a little deeper, and noticed that actually only disconnected the screen backlight. Reinstalling the operating system didn't help: the screen remained dark and it's hard to see. Please help in solving this problem. Features of my device:
    Surface pro 3
    Windows 10
    RAM: 8 Gb
    Memory: 256 Gb
    Processor: i5-4300
    Excuse me for bad translation: I don't know English and use online translator.

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surface pro 3 issues dual monitor