Since Win 10 Anniv, SP3 shuts down without warning

Discussion in 'Microsoft Surface Pro 3' started by macca321, Oct 11, 2016.

  1. macca321

    macca321 New Member

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    My Device:
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    My surface pro 3 turns off without warning, although I have turned on the battery warnings in power settings (at 15%)

    It happened today after 30s of Windows usage at 11am, so I plugged it in to charge. Ran the battery report a few hours later:

    2016-10-11 12:27:38 Active Battery 99 % 41,017 mWh
    12:39:00 Report generated Battery 99 % 41,017 mWh


    It didn't even register the 30s of usage from earlier...

    I have the latest updates. Is this common behaviour? It used to work fine up until a month ago.

    edit: Some suspicious entries from the report:
    21:18:36 Active Battery 74 % 30,643 mWh
    21:21:53 Suspended 73 % 30,301 mWh
    22:05:02 Active AC 20 % 8,413 mWh
     
  2. macca321

    macca321 New Member

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    Here is the report
     

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  3. jnjroach

    jnjroach Administrator Staff Member

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  4. macca321

    macca321 New Member

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    I think this problem has started since that update :(
     
  5. dicks

    dicks New Member

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    The issue is a new setting in AU. It is called (translated from German), "Save energy when my device detects I am not working".

    You can find it in settings, system, power and energy savings. Turn it off and you should be OK.
     
  6. macca321

    macca321 New Member

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    thanks, i will try that
     
  7. macca321

    macca321 New Member

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    @dicks That setting didn't work - still having the problem of sudden shutdowns when on battery.
     

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