[Solved] Error setting up outlook

Discussion in 'Microsoft Surface Help' started by Ashleyxoxo, Jul 19, 2014.

  1. Ashleyxoxo

    Ashleyxoxo New Member

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    Hi there
    After lurking for a while I have finally taken the plunge and purchased an sp3. I just got it today and was so amazed at the ease in setting up all of our proprietary work programs on here that I totally botched the outlook setup. My company uses exchange email and my mail app works ok but I made a typo when setting up outlook.

    Now every time I open outlook, even after reinstalling, I get an error that

    The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to Complete this action.

    Then when I click OK it shows me my incorrect exchange settings but I cannot click on any tabs or change them. It then kicks me out of office.

    How do I reset these settings to start over?

    Any help is appreciated!
     
  2. daniielrp

    daniielrp Active Member

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    Look in control panel for a section called "Mail".

    You should be able to add or remove accounts here.
     
  3. Ashleyxoxo

    Ashleyxoxo New Member

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    Thanks that worked like a charm!
     
    daniielrp likes this.
  4. leeshor

    leeshor Well-Known Member

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    Marked solved.
     

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