Sound Problems

Discussion in 'Microsoft Surface Pro 3' started by graham1949, Sep 13, 2014.

  1. graham1949

    graham1949 New Member

    Aug 13, 2014
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    Hi All

    Could some one help me with the following please

    My sound works ok with no headphones.
    When I plug them in the mute buttton dont work and neither does the headphones
    I select control panel/hardware & sound/sound, the spakers are shown as ready and the display bars are active, the headphones are shown as the default device and the display bars are not acive.
    Right click test on headphones and they work. Head phone properties/advanced both exclusve modes are ticked, applications allowed to take exclusive control of the device and give exclusive mode applications priority

    Many thanks

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