SP2 not boot (UEFI)

Discussion in 'Microsoft Surface Pro 2' started by Tahakaro, Sep 12, 2016.

  1. Tahakaro

    Tahakaro New Member

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    Hello!
    I bought my parents a present surface. and so it turned out that the tablet is unfortunately not earned.
    Here's how it looks:



    [​IMG]

    [​IMG]

    I know that you say: "download a recovery image from the official site"
    but I cant
    [​IMG]

    Please help.
    Tried chkdsk /f (and r) - x
    Repair Windows - x
    Repair Device - x
    bootrec /scanos - x
    bootrec / fixxbr - x

    try change UEFI settings - same : (
    Microsoft Help could not help.
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    The Red Screen is typically a Secure Boot Issue, try loaded the default keys from UEFI.
     
  3. Tahakaro

    Tahakaro New Member

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    Watch the video. I tried different configurations UEFI
     
  4. jnjroach

    jnjroach Administrator Staff Member

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    Sorry...that part of the video was hard to see...

    If you tried to download a recovery image that was different from what shipped on your SP3 you will get that error.

    You can download a Windows 10 Pro ISO and Download the Driver Pack .msi and get to the same level.
     
  5. Tahakaro

    Tahakaro New Member

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    I downloaded the driver package and I did not help installing a new version. Loading system is rare. mainly or boot error or constant load UEFI. Why does he always loaded, I do not know.
     
  6. jnjroach

    jnjroach Administrator Staff Member

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    You will need to download the Windows 10 Pro ISO on another computer, you can use the tool at this link:

    Windows 10

    Use the tool to create the USB Media.

    The Driver Package is for post install...
     
  7. Tahakaro

    Tahakaro New Member

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    Wait, why do I need 10 if SP2 runs on 8?
     
  8. jnjroach

    jnjroach Administrator Staff Member

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    That wasn't clear, your machine ID says SP3....
     
  9. Tahakaro

    Tahakaro New Member

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    thought I was clear on the video. The problem with The SP2
     
  10. jnjroach

    jnjroach Administrator Staff Member

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    Same steps....need a Windows 8 Pro ISO and the SP2 Drivers, create a bootable USB (needs to be Fat32)...
     
  11. Tahakaro

    Tahakaro New Member

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    My Device:
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    But the problem is not to install the system.
    Problem - loop boot UEFI. like this
     
  12. jnjroach

    jnjroach Administrator Staff Member

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    That is an SP3...but OK

    On your video, it goes to recovery, but is unable to recover due to an error. So you need Boot Media to recover (hence creating the Windows Boot USB Device).

    If it only goes to UEFI, that is indicative of a Hardware failure....
     

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