SP4 - create recovery drive

Discussion in 'Microsoft Surface Pro 4' started by elixir, Jun 20, 2016.

  1. elixir

    elixir Member

    Sep 8, 2014
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    I had my new SP4 since 2 weeks ago. I tried to create recovery drive but always getting the error upon clicking "next", received the window advising that; "we can't create the recovery drive" plus additional text stating; "A problem occurred while creating the recovery drive".
    I did check with sfc /scannow and dism, all good without any error.
    The only thing I can get pass through the error is to have the option of 'backup system files to the recovery drive" tick box unchecked.

    I have other machines SP3, other laptops with windows 10, all of these can create recovery drive as normal without giving me the above error (with the tick box option 'checked')

    I have all the updates for SP4. So any ideas?

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