SP4 pen eraser stopped working

Discussion in 'Microsoft Surface Pro 4' started by ArtistCarl, Nov 27, 2015.

  1. ArtistCarl

    ArtistCarl New Member

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    My Device:
    SPro4
    I just upgraded to Windows 10 version 1511. Soon after, I noticed that the pen eraser stopped working as an eraser. The button still works (when paired via Bluetooth), but it fails to work as an eraser in graphics programs. It also fails to show the little tracking cursor that usually appears on screen when the eraser is held close to the screen. The pen tip works fine. Any ideas on how to fix this? I've unpaired/repaired the pen to Bluetooth, reboot several times, changed the pen battery.

    Thanks
     
  2. alexd88

    alexd88 Member

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    go device manager and reenable bluethoot or take out the battery spme of those two it will work same problem here and those 2 was the solution.
     
  3. ArtistCarl

    ArtistCarl New Member

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    Of course I've tried removing/reinserting the battery multiple times. But on the 6th try, the eraser started working again! Maybe it's an issue with the contacts, or the cap not being positioned exactly right. But thanks, this worked!
     
  4. maartenvda

    maartenvda New Member

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    I had this problem too, but it was fixed by changing the battery(apperently the battery that comes with the surface was as good as empty)
     
  5. alexd88

    alexd88 Member

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    mine is disabaling the bluethoot from the device manager
     

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