Solved Specific touchpad issue

Discussion in 'Microsoft Surface Book' started by Axiom, Feb 13, 2019.

  1. Axiom

    Axiom New Member

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    My Device:
    Surface Book
    Hi guys, I've read up on loads of threads about the touchpad issues on the surface book but no matter what I try I can't solve the problem!

    It's a really weird case where everytime I move my laptop or adjust the screen, the keyboard and touchpad freeze completely and I have to reboot! I've also noticed it has to be on a flat desk to work so if I have it on my lap it freezes again!

    This is driving me crazy now to such a point where I'm seriously considering getting rid!

    I've tried updating the drivers in windows update but nothing seems to work - is anybody else experiencing this and can anybody please help me out?
     
  2. sharpuser

    sharpuser Super Moderator Staff Member

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    My Device:
    Surface Book
    Solved via PM and Skype session with @Axiom .

    Method:
    Eject the clipboard (screen), clean the blade connectors and air blow out the ports. Reboot.
    All is well now.

     

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