Stuck on login screen

Discussion in 'Microsoft Surface 2' started by adh520, Nov 19, 2016.

  1. adh520

    adh520 New Member

    Nov 19, 2016
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    My Device:
    My Surface 2 said it was doing an automatic repair when I started it up. It didn't get stuck in a loop like I have been reading. Instead it goes to the normal login screen, but there is no place to enter a password. I cannot proceed to login or go to the tools area to do a factory reset. All research on the Microsoft website says to go to settings, but I'm not able to access anything. Any help is appreciated, I'm not afraid to factory reset.

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