Surface 2 storage decreasing rapidly for no reason.!

Discussion in 'Microsoft Surface 2' started by Pneary90, Jul 29, 2014.

  1. Pneary90

    Pneary90 New Member

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    I have only had my surface 2 for a few days and I have already encountered a problem with the storage space on the device. The storage is decreasing rapidly and nothing I have tried stops this from happening. I only have downloaded 3 apps so that isn't the issue. I have tried disk cleanup, deleting the downloads folder in software management, deleting the windows .old file, etc. pretty much anything the internet suggests I have tried. The storage space just keeps going down very quickly. I am considering bringing the device to the store to see what they can do. Can anybody help me with this issue?
     
  2. kundas1

    kundas1 Super Moderator Staff Member

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    First off there shouldn't be an"old file" as you cannot upgrade the OS on the S2 which is how you get the "old file". Secondly you should try to remove the "restore partition" to the USB stick and that will save you or get you back 7GB of space on your HD. I had the S2 before upgrading to my SP3 and that's what I had to do myself. Also make sure your saving all you can to the micro SD card and that will help also... perhaps someone can chime in and give more suggestions too.
     
  3. jnjroach

    jnjroach Administrator Staff Member

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    Have you set your OneDrive to sync your files? Or possibly for Xbox Music to Cloud Sync locally your music collection?
     
  4. Pneary90

    Pneary90 New Member

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    Yes I already have done the recovery partition, but I only got back around 4g of storage. The main issue is that I use my surface for around 20 minutes just surfing the internet, and I check my storage and 1gb is gone. I am not doing anything out of the ordinary here, and the storage is decreasing like crazy. Thank you for the input, and you are right I was wrong about the old file thank you!
     
  5. kundas1

    kundas1 Super Moderator Staff Member

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    Ok then maybe I remember reading on this forum and I bet jnjroach will probably know better, that all the photos are being stored in the TMP folder or something like that... so where ever you surf and there is photos ect ect are being stored on your S2..
     
  6. Pneary90

    Pneary90 New Member

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    I only have one word document on my one drive, and do not use xbox music. Thanks for the suggestion though.
     
  7. Pneary90

    Pneary90 New Member

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    Actually I have just realized that all of my missing storage went back into that software distribution folder. Do you or jnjroach know why this happened?
     
  8. jnjroach

    jnjroach Administrator Staff Member

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    Run Disk Clean Up and check the box to include System Files....

    It looks like its your Windows Update Files...
     
  9. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Hmm I was going to say go through resetting it and restore :)
     
  10. Pneary90

    Pneary90 New Member

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    I have tried that multiple times before, and it didn't seem to work. This all seems odd considering I've only had this surface 2 for the greater part of a week
     
  11. Pneary90

    Pneary90 New Member

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    Maybe I should do that. It wouldn't mean much because I haven't had my surface for very long. Besides this issue, I am loving this device very much!
     
  12. jnjroach

    jnjroach Administrator Staff Member

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    Do you have a pending Reboot from any Updates?

    You may also consider doing a Reset from the Update and Recovery Settings...
     

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