Solved Surface 4 completely locked - can't do anything help

Discussion in 'Microsoft Surface Pro 4' started by montyboy, Mar 12, 2016.

  1. montyboy

    montyboy New Member

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    I have a surface pro 4, the system downloaded software updates - now the screen is completely locked, the cursor has disappeared. Nothing works with the keyboard attached or detached.
     
  2. Votality

    Votality Member

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    Last edited: Mar 12, 2016
    Plantje likes this.
  3. montyboy

    montyboy New Member

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    Plantje and Votality like this.

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surface pro screen says surface but can do anything