Surface frezze after 3 minutes of use

Discussion in 'Microsoft Surface Pro 3' started by Markus1991, Oct 19, 2014.

  1. Markus1991

    Markus1991 New Member

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    Hey guys,
    my Surface freeze while I use it. Sometimes after 3 minutes and sometimes a little more.
    I've tried it with no updates (direct out of box) then with all updates. I've made 3 resets and used it without the stylus.

    Nothing helped.

    Has somebody this issues too??
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Get it replaced ASAP.
     
  3. kundas1

    kundas1 Super Moderator Staff Member

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    yes this is not normal behavior, replace it and don't let this little hiccup deter you from giving the SP3 a chance, it really is a great machine
     
  4. violet182

    violet182 New Member

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    I had the exact same issue I think!
    This was after opening 4 boxes of i7 2456gb versions at the store because of dead pixels/dirt under screen.
    I finally got a good one, relocated overseas and then all of a sudden stared freezing every 3 mins. No matter what I was doing, even just typing the letters would freeze and then catch up. Press something with my finger...no response and then a minute later it would catch up.
    I ended up calling microsoft and sending it for service. They are replacing it, I only hope there are no pixel issues with the replacement.
     
  5. Markus1991

    Markus1991 New Member

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    Ok thank you guys. I go now and geplace it.
     

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