Surface pen will not write

Discussion in 'Microsoft Surface Pro 4' started by Skasdorf, Jan 19, 2019.

  1. Skasdorf

    Skasdorf New Member

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    My Device:
    SPro4
    I just purchased a used SP4, with a pen that I believe is from pro 3 (two side buttons with a clip). The eraser button works and will pull up onenote successfully, but the pen will not write. I tried the troubleshooting options from microsoft including the troubleshooting software. I tried a few different batteries as well, but nothing works. Does anyone have any other advice on this? I guess I'm going to have to get either a new pen or a new tip but I'm not sure what my options are, or if there is something else I can do to fix it.
     
  2. Eastlunder

    Eastlunder Member

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    Pen for surface 3 has two different batteries. One is for writing (AAAA batery) and the other is for bluetooth (cell battery). Did you change both?
     

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