Solved Surface Pro 2 Reset Internet Connection Problem

Discussion in 'Microsoft Surface Pro 2' started by Popcorn_Mogul, Jun 6, 2018.

  1. Popcorn_Mogul

    Popcorn_Mogul New Member

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    Hi

    I have done a quick search through the forum but unfortunately have not found an issue quite the same as this.

    About 6 months ago I bought a used Surface Pro 2 from ebay and up until now it has given no problems.

    I am dual booting with RemixOS and windows 10.

    Problem:
    The windows side of the tablet one day did not connect to the internet. It says 'connected' but as soon as I go into my browser it says that there is no connection. email does not work. nothing internet related works at all. I can't even see the tablet on the network. I have since deleted and reinstalled the drivers. run troubleshooters reset things in cmd all to no avail.
    So, I cleverly thought that I would do a full factory reset. I did that and now I am stuck because it is not connecting to the internet AND it needs to do an update before I can continue to install windows 10.

    The strange part is that when I use RemixOS, the internet works fine.

    Does anyone have any sugestions?
     
  2. Popcorn_Mogul

    Popcorn_Mogul New Member

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    My Device:
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    Problem solved:

    I downloaded the latest version of windows 10 from my PC to a FD then Booted the tablet from that.

    and it worked.
     
    Metalman and sharpuser like this.
  3. sharpuser

    sharpuser Super Moderator Staff Member

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    Glad you got that sorted. It is good you knew how to use external storage.
    Thanks for explaining how you solved the problem, in case others encounter the same thing with their SP2.
     

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