Solved Lost Internet & mouse connection

Discussion in 'Microsoft Surface Pro 2' started by abacus, Nov 18, 2014.

  1. abacus

    abacus New Member

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    After successfully connecting to a projector, the Pro 2 says "no Internet connection available" and also it will not recognise a mouse, either Bluetooth or USB connected.
    I am no expert, but have tried on installing mouse , etc.
    Your advice appreciated .
     
  2. leeshor

    leeshor Well-Known Member

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    Welcome to the forum
    For clarification did this happen only when you connected to the projector? How about after disconnecting and restarting?
     
  3. abacus

    abacus New Member

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    It occurred after I finished the projection presentation - I am only assuming that it had something to do with it.
    Have subsequently turned the Pro on & off, looked at settings in control panel, etc
     
  4. Agave Azul

    Agave Azul Member

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    Only time I've experienced any mouse recognition issues is with the Dock.

    Ive had to either disconnect the wireless USB device from the Dock, and/or restart my SP2 while docked.

    Are you using an SP2 Dock?

    Pardon my ignorance, but our SP2 tablets use the 3.0 USB, correct?

    Could that entertain any issues regarding this?
     
  5. abacus

    abacus New Member

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    Are you using an SP2 Dock? No
    Pardon my ignorance, but our SP2 tablets use the 3.0 USB, correct? Yes
    Interestingly, I have just bought a Logitech Dark Field mouse for my PC, I tried it with the SP2 & it worked [using a little USB button thing], but the original mice still wont.
    I plugged the SP2 into the router, & Google was there OK, but it still says it cant find a WiFi connection [not even the neighbour's].
    What now?
     
  6. Ann

    Ann New Member

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    Last edited: Nov 29, 2014
  7. abacus

    abacus New Member

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    I found the problem -
    Windows keeps loosing the "Marvell AVASTAR Wireless Composite Device"
    Go into Device Manager, Net Work adaptors - Uninstall Marvell, but don't tick the box to take it off the computer entirely.
    Restart & the wifi is back to normal & so is the mouse.
    WHY DOES IT DO THIS?
     

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