Touch Type Pad 2 issues

Discussion in 'Microsoft Surface Pro 2' started by baehrelw, Dec 17, 2013.

  1. baehrelw

    baehrelw New Member

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    Unit is problematic since new. Touchpad is erratic. Pointer jumps all over the place. Updated firmware recently and system is even more erratic. CTRL key locks up a lot. Some times the touch pad ceases to function. I can usually power the unit off and restart to clear the issues. What solutions are available? Thanks Lee
     
  2. drolem

    drolem Active Member

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    Replacement under warranty?
     
  3. baehrelw

    baehrelw New Member

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    Received the replacement keyboard on Christmas eve. Kind of nice and a big improvement over the original keyboard. Problems with the keyboard seem to be resolved. Now if we can get the firmware issues resolved, we may have a good machine. Unit does a reboot most of the time rather than wake up from sleep. Cheers, Merry Christmas
     

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