Update/recovery issues

Discussion in 'Microsoft Surface Pro 3' started by omak42, Jan 9, 2015.

  1. omak42

    omak42 New Member

    Joined:
    Jan 9, 2015
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    I was trying to access the store on my Surface Pro 3, but noticed that it will not load. I was wondering if I had any updates, so I tried going into the windows update and recovery section in Settings, but nothing in there will load. I just get the update and recovery ribbon to the left and a white screen to the side. Initially it looks like it is just loading the info, but the spinning load indicator just stays there and if I click on "file history" or "recovery" nothing appears, then it seems to freeze up and I can't do anything else in that tab. Any ideas?
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

    Joined:
    Jul 27, 2014
    Messages:
    6,335
    Likes Received:
    1,279
    Trophy Points:
    113
    Make sure your date and time are set correctly, if the time is too far off you can have problems.

    Reboot.
     
  3. nipponham

    nipponham Active Member

    Joined:
    Sep 24, 2014
    Messages:
    399
    Likes Received:
    78
    Trophy Points:
    28
    Location:
    Japan
    My Device:
    SPro3
    Reboot.

    ETA: Jinx on GreyFox7.
     
  4. GreyFox7

    GreyFox7 Super Moderator Staff Member

    Joined:
    Jul 27, 2014
    Messages:
    6,335
    Likes Received:
    1,279
    Trophy Points:
    113
    Eh? nipponham san. :)
     
  5. omak42

    omak42 New Member

    Joined:
    Jan 9, 2015
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Time and date are both spot on. Already have rebooted and still, the same issue.
     
  6. omak42

    omak42 New Member

    Joined:
    Jan 9, 2015
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Though, now I feel stupid.... They both appear to be working just fine now. Thanks for the input.
     

Share This Page

Search tags for this page

issues with 2015 surface 2 updates

,

surface update and recovery spinning