New to Surface 2 forums. Always been Android before this (apart from when I was webOS but I cry when I think about that !) Got my new Surface 2 and like lots of it however I did hit some problems. I installed all updates almost as soon as I switched it on, and then tried to play videos and always got an error (can't play that file type). Got it on everything, even things that I know were encoded h.264 and on a Doctor Who episode that was availble for free on the Xbox video. I also got some strange tearing effects on the screen sometimes. Read somewhere (can't find it now, ahhhh) that it was to do with an recent update so I took it back to factory settings - and it all works now. Sounds like a driver mess up. Sorry to be a pain but I have a few (!) questions; Is this a known issue ? Have others faced it ? Am I safe to update again or will that just break it again ? Is there a way to only apply certain updates ? If so, which update causes the problem ?