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    Solved Surface book 3 freezes during factory reset

    Factory Reset the Surface Book 3, model "1873", with a USB stick, but then it freezes with BSOD at 10%. How do I get past that point? Why is this error happening? Can I do hardware diagnostics? Everything has been erased.
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    Replaced Battery - Won't charge

    The display on my Surface Pro 3 cracked last May. Not certain why. I decided to replace the screen because what was there to lose? The battery life was about half of what it should be so decided to replace the battery at the same time. Now, while the screen works, the battery is detected but...
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    Automatic Repair BSOD Loop Cannot Boot From USB

    Hello, I have a Surface 2 that is caught in an Automatic Repair BSOD Loop. I have tried to hold down the volume up and/or down to access the USB boot menu after downloading the RT files from Microsoft on a FAT USB but cannot get into the boot menu nor will it recognize any USB and I have tried...
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    BSOD on boot and slow Wifi when docked

    OS: windows 8.1 Surface: Pro 2 43000u i5 256GB Windows update: installed when i boot the surface while docked in docking station...its stuck on the surface logo with spinning animation then after a few minutes, it BSOD. DRIVER_POWER_STATE_FAILURE. if i boot the surface not docked, it boots just...