touchscreen not working

  1. T

    Screen Cracked, causing other problems?

    After more than 4 years I have finally cracked the screen on my Surface Pro 3. As careless as I am, I'm amazed it made this long. The problem, It boots up to the word "Surface" and stops. I turned off the touch screen function, because the cursor just kept going to the crack, and I am using...
  2. L

    spro4 dead strip across screen

    i've seen a lot of similar queries about this issue but no actual fix, and i thought i'd seek my own answers about it. i've had my surface pro 4 for a little less than 2 years now and suddenly a dead strip has appeared horizontally across the screen. the mouse works fine in it but it doesn't...
  3. D

    Touch screen dead and a power issue after March 2019 update

    After the "March 12, 2019—KB4489899 (OS Build 17763.379)" update on my one year old 15 inch Surface Book 2 the touch screen no longer works and the laptop will not completely power off. I worked thru removing the touch screen driver and letting Windows reinstall it but no joy. The touch...
  4. A

    Touchscreen stopped working

    all of a sudden my touchscreen stopped working. It was working just fine, left it on the table for a few days and then it didn't work anymore. done a lot of research online and tried soft-resets, rolling back the touch firmware etc. What I've found is that apparently a firmware update failed to...

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