What's new

Audio / headphone problem after video driver update


New Member
Just installed the latest Nvidia drivers (using Geoforce Experience) on my Surface Book 2 15" and now the audio through my headphones (both from the audio jack on my Surface and from my external monitor) is muddied. Any suggestions? I rolled back the video drivers for the 1060, reinstalled etc. but nothing works! Just for info, the driver for the 1060 is and for Realtek is

Any help much appreciated!


Super Moderator
Staff member
Can you explain muddied? Are you getting static, completely garbled audio? Can you understand voice output at all? One thing I would try is to uninstall the Surface Book 2 Drivers and re-install them. Have you considered removing the NVIDIA Drivers in question and reloading an older, know-good version?