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Big issue...help?

kc912

Member
Hi there folks, got a bit of a weird one here. Not sure if I should blame myself or Microsoft because it's a very strange one. I plugged in an external monitor (MiniDP to VGA) and tried to get it to accept extended display. Everytime I did it flickered, froze and rebooted. After this I gave up rebooted and now some of my metro apps don't have icons and nothing (and I mean nothing) works in metro. Apps won't load, they just go to the background colour and most annoyingly PC settings won't load so I can't boot to advanced options and try to recover...

  1. How do I boot a surface to recovery/advanced options (or even safe mode) without using "PC settings"
  2. Has anyone seen or experienced anything like this?
  3. Any ideas of a fix?

Thanks so much for your help. I did try to find an answer myself but I'm coming up empty since "PC settings" won't load.
 

MickeyLittle

Active Member
If you didn't make a recovery USB. First I'd try pressing the power button and the volume up button at the same time and don't let go until you see the word Surface.
 
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kc912

kc912

Member
Thanks for the advice, managed to sort it using system restore. Very strange error, I think it struggles with MiniDP to VGA to VGA because my DVI-D screen is working a treat.
 

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