It appears that MS forgot about all of its customers in Canada. After promising delivery of Surface Books on October 26, through MS online and its partner BestBuy, it seems no customer in Canada has actually received a Surface Book. The status of my order, with BestBuy Canada, is now "Out of Stock". BestBuy customer service blames it on MS. MS blames it on BestBuy. Neither company appears to actually have a clue what is going on. As far as product launches go, this is about as bad as it gets ... as in, there is no product ... at all.