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Can't shutdown anymore


New Member
Anyone knows that bug? My surface doesn't shutdown or restart anymore
if i click shutdown nothing happens, if it runs out of battery the shutdown process takes forever until i end it manually..


New Member
Have you tried firing the shutdown by holding the power button for 6-10 seconds? Then hit the power button again and you will see the Surface screen if it shutdown properly. When mine start to misbehaving, forcing a shutdown and then rebooting usually corrects everything. Worth a shot.


New Member
I had the same thing happen to me. I did a refresh and it didn't fix it, I did a complete wipe and restore and it did. Then I went back in and started tweaking like I did before and the bug came back. It was a change that I did after reading it in one of the forums that trashed it again. I undid that change and it all started working again. I wish I could remember what it was that caused it, but look at some of the tweaks you have done.


Well-Known Member
Big difference between RT OS and iOS is with RT you can really mess with the operating system which can really mess things up.


New Member
Aw: Can't shutdown anymore

ok, thanks for the answers. i tried the refresh and it worked, but now i have only one gb of memory left. before the refresh i had seven gb..


Super Moderator
Click on your C-drive in File-Explorer -> Change the ribbon to drive-tools -> clean up and click on system data to add the old windows-backup and perform the clean-up.