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can't update Intel HD graphics driver, error 0x800705b3

evkatz

New Member
Hi, all. Can't the error message: Intel Corporation driver update for Intel(R) HD Graphics 520 - Error 0x800705b3... when I try to install this update.

I've tried troubleshooting update, it says it makes a fix, but I still can't install the update. I'm tried installing the driver from a ZIP file I downloaded from Microsoft, for Surface Book specifically. But I am told the operation requires an "interactive window."

This failed install is preventing me from installing the anniversary update as well.

anyone have this trouble, and find a fix? Thanks much.
 

FiveFngrsOfDef

New Member
I am having the exact same problem. Went to the Microsoft Store kiosk in Rhode Island today as I am here for a conference. They could not help me.
 
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evkatz

New Member
Windows Update no longer calls for the Intel 520 HD update t
I am having the exact same problem. Went to the Microsoft Store kiosk in Rhode Island today as I am here for a conference. They could not help me.
I called Microsoft support. Got through right away and got great help from a rep. But ultimately we determined I needed to do a system reset. Did it last night -- the version where your files are kept, though not your programs. Ran a couple of cycles of updates. And now everything works. Sorry not better news.
 

FiveFngrsOfDef

New Member
Windows Update no longer calls for the Intel 520 HD update t


I called Microsoft support. Got through right away and got great help from a rep. But ultimately we determined I needed to do a system reset. Did it last night -- the version where your files are kept, though not your programs. Ran a couple of cycles of updates. And now everything works. Sorry not better news.
Thanks, I will try tomorrow when I return back home. Thanks for the update.
 
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