Intel UHD 620 Drivers from the Intel site 23.20.16.4901

[brosenz]

I was trying to install the latest Intel UHD 620 drivers 23.20.16.4901 from the Intel site, and got the message "The drive being installed is not validated for this computer.......", is it safe to install the latest Intel drivers? If the answer is YES, how can I bypass the previous error message? Thanks

NOTE: I have the Surface Book 2 15" with Intel UHD 620

 

[jnjroach]

Download the Zip file version and then manually update via Device Manager.

 

[brosenz]

Download the Zip file version and then manually update via Device Manager.

I tried but it keeps tell me that the latest drivers are already installed, if I check the version in Device Manager still shows the old version, see attached.

Thank you

 

[jnjroach]

I tried but it keeps tell me that the latest drivers are already installed, if I check the version in Device Manager still shows the old version, see attached.

Thank you

Try the 2nd solution here:

How to: Install and Update Hardware Drivers in Windows 10

 

[brosenz]

Try the 2nd solution here:

How to: Install and Update Hardware Drivers in Windows 10

It worked, thanks a lot

 

[ArvinAbadilla]

Hi Brosenz - Did you use compatibility mode or compatibility troubleshooter? Neither are working for me...

Also which driver did you download?

It worked, thanks a lot

 

[ArvinAbadilla]

Just worked for me using device manager. Here's how:

1. Right Click UHD Graphics 620

2. Browse my computer for driver software

3. Let me pick from a list of available drivers on my computer

4. Have Disk

5. Browse

6. Navigate to the unzipped driver folder, then double click "graphics" folder

7. Select "igdlh64.inf" and click "open"

It should install just fine.