Solved Help: install windows went really bad

[RémiM]

Hi guys,

I need an urgent fix: my re-installation of Windows 8.1 went very bad after my poor experience with windows 10.

When I try to start my SP3 this error message pops up:

The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows , click OK to restart the computer , and then restart the installation.

What can I do ?

Thanks

 

[GreyFox7]

Id restart from the beginning boot from recovery USB and wipe partitions. You might want to verify your Recovery USB first.

 

[RémiM]

from here ?

http://windows.microsoft.com/en-CA/windows-8/create-reset-refresh-media

 

[GreyFox7]

Well that's a generic W8.1 install media
Go here and create the SP3 Recovery USB
http://www.microsoft.com/surface/en...ervice-and-recovery/downloadablerecoveryimage

 

[RémiM]

Right, it's downloading.

Thanks GF.

 

[RémiM]

I'am back in business.

Thanks for the help.