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Horrible Customer Service for Surface

Richard W.

New Member
Terrible customer "service" from the MS Store.

Really rooting for MS to kick Apple's butt in the tablet wars, but they act like they're trying to alienate customers.

Not just problems with the Surface, either. I visited two Gamestop stores regularly during the Christmas season and they both had demo machines set up for the PS4 and the XBox1. Kids were crowded around the PS4, waiting their turn to play. No one was at the XBox demo because there were no controllers. They didn't get the controllers delivered from MS until two weeks after Christmas!